A lifelong learner and content creator driven to build companies that engage people in an experience economy.
I made my debut on the Beyond Bricks podcast with Nathan Unruh to talk about customer experience in the midst of COVID-19. Give it a listen and be sure to subscribe:
What examples of great customer experience in the midst of COVID-19 have you witnessed? Tell me in the comments.
It’s that line, spoken in the 1992 Vice Presidential Debate, that made Admiral James Stockdale, famous. But it’s an obvious question. What am I planning to do here on this site? Why start a blog in 2020. I thought those were so 2002?
If you know me, you know that I’m a life-long learner. In fact, that’s an understatement. I’m President & COO of FiveFour, a training company where I’m constantly learning, teaching and creating training content for the development of our many clients.
But learning is more than just my occupation. It’s part of my faith (the picture here is of me preparing to teach Sunday school) and my hobby. I also read novels at night in an (often futile) attempt to settle my brain for sleep.
For the past seven years, I’ve read at least a book a week. Two years ago, I increased that to two books per week and last year it was three. If you want to know what I’m reading, check my out on Goodreads.
Those books, along with the many articles and podcasts I consume on a regular basis, and the things I learn running two companies, will form the cornerstone of the content I post here. If you love to learn, you’ve come to the right place. I hope you’ll hang out for a while. And come back.
