From a one-man locksmith shop to a thriving, multi-division security company, the Sawyer family’s journey with J & J Access is a masterclass in resilience, innovation, and heart.
In this episode of Building Loved Businesses, I sit down with the Sawyer family to talk about:
- How their grandfather built a loyal customer base with attention to detail and personal service.
- The challenges (and lessons) of transitioning leadership in a third-generation family business.
- Why they’ve chosen to grow completely debt-free.
- How rebranding and launching their podcast Access Granted helped them reach new customers.
- The company culture that makes employees feel like family.
💬 “We treat our guys like family.”
💬 “We take pride in growing debt-free.”
If you care about customer service, strong company culture, and building a business that lasts for generations, you won’t want to miss this conversation.
And while you’re at it, check out the Sawyers’ own show, Access Granted, for security insights and behind-the-scenes locksmithing stories.
Because building a loved business isn’t just about making money — it’s about opening doors to a better future.
🎧 Listen now and subscribe to Building Loved Businesses wherever you get your podcasts: