What can sneakers teach us about giving clients a great experience? As I found out recently, a lot. I was in Las Vegas and visited one of the best themed retail experiences anywhere: the Forum Shops at Caesar’s Palace. I talk about why here. But amid the luxury stores like Louis Vuitton and Gucci, a…
Keep readingThe first step in my business transformation process is to define the business culture. To intentionally decide who you want to be and what you want to do. Why? Because once you define that, it makes other decisions for you. And the fewer the decisions you have to make, the faster you can adapt and…
Keep readingKairos – the ancient Greek word for time – is my One Word for 2023. Kairos is a qualitative approach to time. Whereas the other Greek word for time – Chronos – is the quantitative approach, symbolizing merely the passage of time. I’m focusing on time in 2023, because time is my most important asset.…
Keep readingDecember is my trigger to start thinking about business goals for the next year. My process has two main steps. First, I go through my last four quarterly FLOW Planners, looking at where I spent my time, the wins I had, the goals I achieved, and the lessons learned. That time is critical because we…
Keep readingLoading…
Something went wrong. Please refresh the page and/or try again.
nathanschock.com