What I’m reading, thinking about, etc.
Chad Kooiman: Building a Car Shop People Actually Love
I've talked to a lot of business owners on this show. And …
From Broadcast to Business: Preserving Memories in the Digital Age
There’s something fascinating about niche businesses. Not because they’re flashy.Not because they …
The Starbucks Turnaround Has a Simple Secret: Protect the Human Moment
While so many companies are automating their way to efficiency, Starbucks just spent $500 million to …
A warning from a service provider that got everything right — except this
There is an ad agency that adopted AI and lost something essential …