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Your Employees Aren’t Engaged Because You Aren’t Clear
Read more: Your Employees Aren’t Engaged Because You Aren’t ClearEmployee engagement has hit its lowest level in a decade. According to Gallup’s latest research, only 31% of employees are engaged at work, and one of the biggest reasons cited is a sharp decline in clarity of expectations. A staggering 54% of employees say they don’t clearly know what’s expected of them, up 10 percentage…
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Do two things so you don’t destroy your employee experience
Read more: Do two things so you don’t destroy your employee experienceThe fastest, easiest route to a terrible employee experience is to start them off with a massive expectations gap – a chasm between the job you sold them and the one they actually have to do every day. This instantaneously erodes trust, replacing it with suspicion toward your authority. It also ruins any chance of…
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Will AI destroy the employee experience or save it?
Read more: Will AI destroy the employee experience or save it?Save or destroy? That depends on whether our approach prioritizes artificial intelligence (AI) or intelligent augmentation (IA). That’s what Joe Pine talked about in his latest piece for Rightpoint, which you can download for free. IA can lead to a better employee experience because, just like with customers, time is the currency of experiences. As…
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The Silver Bullet for Employee Engagement
Read more: The Silver Bullet for Employee EngagementThere’s no such thing as a silver bullet, right? Wrong! With employee engagement, there is a silver bullet. After decades of study and an analysis of 100 million employee interviews, the Gallup organization discovered this silver bullet. It’s a weekly one-on-one coaching session for every employee with their manager to discuss their growth and goals.…
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Don’t tell me you’re learning. Show me.
Read more: Don’t tell me you’re learning. Show me.You say you’re a learning organization? I say, “show me.” Saying that you are a learning organization is easy. But what you do is who you are. So, if you’re not doing the things that learning organizations do, you’re not a learning organization.
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Make a Holy Shift to Win With People
Read more: Make a Holy Shift to Win With PeopleThe COVID-19 pandemic changed our relationship to work. We’ve seen some of it in our language: quiet quitting, remote work, the Great Resignation, etc. But the changes are deeper, and as my friend Dan Michelson pointed out in his new book, Holy Shift, pandemics have always changed the relationship between employee and employer. He looked…
