Category: communication

  • You can’t know everything

    In a meeting with one of my clients, a member of the leadership team mentioned that she was surprised when a member of the team she manages asked about a new development in another area of the business and this leader didn’t know about it. The implication was that there was a communication breakdown at […]

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  • Coherence

    Rick was kind enough to send me a copy of his excellent book, Coherence, at a time that we were exploring a partnership. Coherence is such a rich way to think about marketing and Rick employs the word masterfully. In a world of so much formulaic communication, Rick issues a clarion call to the truth […]

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