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Do you want to be a Supercommunicator? The secret to better conversations is…connection.
Read more: Do you want to be a Supercommunicator? The secret to better conversations is…connection.Who doesn’t want to be a better communicator? There are countless studies showing that the ability to communicate is a key skill in business. Employees are asking for better communication. Employers are looking for the ability to communicate in their hires. But communication is one of those words that is so broad that we’ve actually…
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Clarity. Do you have it in your business?
Read more: Clarity. Do you have it in your business?You can’t have a great employee experience without clarity. And if you lack clarity, growth will be a struggle. What do I mean by clarity? I’m talking about three primary areas: Let’s take the last one first. Starting in the hiring process, you need to be clear about responsibilities and expectations. And then you need…
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Make a Holy Shift to Win With People
Read more: Make a Holy Shift to Win With PeopleThe COVID-19 pandemic changed our relationship to work. We’ve seen some of it in our language: quiet quitting, remote work, the Great Resignation, etc. But the changes are deeper, and as my friend Dan Michelson pointed out in his new book, Holy Shift, pandemics have always changed the relationship between employee and employer. He looked…
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What is “Hires Remorse” Costing You?
Read more: What is “Hires Remorse” Costing You?It could be a lot. I’ll come back to that after I explain what it is, because whether you’re familiar with it or not, it’s probably costing you money. “Hires Remorse” is that time between the accepted job offer and the start date of a new hire. It’s the peak of anticipation from making the…
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Good leaders don’t need to be right
Read more: Good leaders don’t need to be rightGood leaders care more about getting to the right answer than having the right answer. I was coaching a new leader recently, whose working model of leadership was that the leader comes up with all of the answers. Through our coaching, he said that it was an epiphany to him that his job as a…
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How to make leadership part of your culture
Read more: How to make leadership part of your cultureI talk to a lot of business owners, CEOs, and founders, and not one of them has ever told me: ‘You know what I need? Fewer leaders. There are just too many people leading in my company.’ In fact, it’s most often the opposite; they have a need for more leaders in their growing businesses.…
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Richard Branson knows his lane
Read more: Richard Branson knows his laneLeading a business is hard. Leading a group of more than 400 businesses? Probably harder. So, how did Richard Branson manage to do that for so many years and become one of the world’s most recognized entrepreneurs? He did it by knowing his role – by staying in his lane. I just finished reading his…
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Want more engaged employees? Try recognizing them.
Read more: Want more engaged employees? Try recognizing them.“I don’t spend a lot of time looking backward, giving attaboys. I’m always looking forward. That’s just the way I am.” I listened as a business leader say this to his team recently and it’s not the first time I’ve heard something like that. Most entrepreneurs – me included – are too busy looking ahead…
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What would happen if your people felt free to fail?
Read more: What would happen if your people felt free to fail?A story of leadership from soccer ⚽ Playing the way the coach wants “gives us confidence because we don’t feel any pressure and if we make a mistake it’s his fault, which is the license that he gives us, which is refreshing.” That’s English Premier League soccer player James Maddison, talking about his new manager,…
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How to Experience better Employee Retention
Read more: How to Experience better Employee RetentionYou don’t need a hiring and retention strategy. You need to become the kind of business that hires and retains great people through a great employee experience. As I interact with leaders who are looking to grow their businesses, hiring and retention are becoming far more often cited barriers to growth. I spoke to a…
